How can we help you?

This help center is specialized for Massive Dynamic, but you can
get help for all PixFlow themes.

QUICK HELP

Before submitting a ticket, please follow these steps:

  • Make sure you are using the latest version of theme.
  • Make sure all plugins are updated to latest compatible version.
  • Make sure WordPress is updated to latest compatible version.
  • Deactivate plugins that are not recommended or required by our theme.
  • Search our knowledge base and watch our video tutorials.
Submit a request

PRE SALE QUESTIONS

Have a question about our themes? Please check our item pages on themeforest first, then if you could not find the answer, use the pre sales questions form.

Pre sales questions form

HOW OUR SUPPORT WORKS

We usually answer your questions in less than 24 hours from Mondays to Fridays. Most of our support staff are off on Saturdays and Sundays, so it takes more time to get an answer on those days.

Read more